Device42 implementation,total infrastructurevisibility.
Device42 is an agentless discovery and dependency mapping platform built for hybrid IT. From legacy mainframes to cloud containers, it discovers, inventories and maps every asset in your infrastructure, giving your team a single source of truth to operate, migrate and stay compliant.
- 0–6 wks
- Typical go-live
- 0 clouds
- AWS, Azure and GCP discovery
- 0
- Stage process
Discovery — live
agentless- 10.4.22.18ESXi host — 42 VMs, 3 clustersMapped
- aws:eu-west-1EC2, RDS and S3 inventoryMapped
- 10.4.31.7Legacy AIX server — no owner setNeeds review
- svc:paymentsDependency map — 14 upstream servicesBuilding
01 — Key features
Complete visibility, built into one platform
01Agentless discovery
Automatically discover physical servers, VMs, network devices, containers and cloud resources across on-premise, virtual and cloud environments. No agents required, so your infrastructure stays untouched while the data stays current.
02Configuration management database
A pre-configured, continuously updated CMDB acts as your single source of truth, eliminating manual CI tracking and giving every team accurate, real-time asset data.
03Application dependency mapping
Visualise how applications, services and infrastructure connect, so you can plan changes and migrations with full awareness of downstream impact.
04Cloud and storage discovery
Deep visibility into AWS, Azure and GCP resources alongside storage systems from leading vendors, all inventoried by account, region and resource type.
05IP address management
Centralise IP tracking and assignment across your entire network with built-in IPAM, reducing conflicts and the spreadsheets that go with them.
06Compliance and audit readiness
Maintain a continuously accurate view of assets and their relationships, so you are always audit-ready instead of scrambling before every review.
02 — What we implement
Device42 implementation, end to end
- 01
Implementation & onboarding
We configure Device42 around your infrastructure, not the other way around. Our certified engineers handle discovery setup, CMDB configuration and data validation so you get accurate visibility from day one.
- 02
Consulting
We assess your current IT landscape, identify visibility gaps and design a Device42 rollout aligned to your operational and compliance goals, including which discovery methods and modules fit your environment.
- 03
Support & managed services
Our team stays on hand after go-live. Whether you need admin support, help tuning discovery jobs or someone to troubleshoot dependency mapping, Haass is your long-term Device42 partner.
- 04
Custom integrations & automation
Device42 connected to the tools your teams already use: ServiceNow, Jira, Freshservice, Slack and more, with automations that keep your CMDB and ticketing systems in sync.
03 — Who we help
Built for IT teams managing complex environments
Team 01
IT operations teams
Real-time visibility into infrastructure health, so you can spot over-provisioned or under-utilised assets and stop losing hours chasing down configuration issues.
Team 02
Compliance & security teams
Demonstrate continuous compliance with an always-current view of assets and dependencies, instead of manual audit prep and spreadsheet reconciliation.
Team 03
Enterprise IT & data centre teams
Manage large-scale hybrid environments spanning legacy infrastructure, private data centres and multi-cloud deployments from a single platform.
04 — How implementation works
A clear process from day one
Six stages, in order. You always know which one you are in and what comes next.
/01
Requirement gathering
We map your current infrastructure, discovery needs, compliance requirements and integration landscape before anything is configured.
/02
Discovery configuration
Our engineers configure agentless discovery jobs tailored to your environment across on-premise, cloud and hybrid estates.
/03
Testing & validation
We validate discovered data accuracy, dependency maps and CMDB structure before rollout, so you are not correcting the record afterwards.
/04
Training
Hands-on sessions so your IT team can confidently manage discovery jobs, CMDB updates and reporting, built around your actual setup.
/05
Go live
We flip the switch with dedicated engineers on hand to monitor discovery accuracy and resolve issues in real time.
/06
Hypercare support
Extended post-launch monitoring keeps your CMDB clean and your dependency maps accurate as the environment evolves.
05 — Why Haass
The advantage of a certified Device42 partner
Reason 01
Certified expertise
Our team holds official certifications and understands the edge cases generic onboarding guides miss, from discovery protocol choice to CMDB structure.
Reason 02
Priority support channel
As a partner we have a direct escalation path, so issues get resolved faster than they would through standard support queues.
Reason 03
Dedicated account team
You get a named point of contact, not a shared inbox. A real person who knows your environment, your history and your goals.
Reason 04
Independent advice
We tell you what you actually need, including which modules you can skip. Our reputation is built on outcomes, not licence spend.
06 — FAQ
Questions we get asked
How long does a Device42 implementation take?
Most implementations take 2–6 weeks depending on environment size and complexity, with initial discovery data available within days.
Does Device42 require agents on every device?
No. Device42's primary discovery method is agentless, using protocols like SNMP, SSH and WMI plus cloud APIs. An optional agent is available for remote devices or higher-security environments.
Can Device42 replace our existing CMDB or ITSM discovery tools?
In most cases, yes. Device42's CMDB is designed to serve as your single source of truth, and it can integrate with or feed into platforms like ServiceNow and Freshservice.
Does Device42 support cloud environments?
Yes. Device42 provides dedicated discovery for AWS, Azure and GCP resources, including detailed inventory by account, region and resource type.
How is Haass different from buying directly from Device42?
As a certified partner we handle configuration, integration and ongoing tuning that generic onboarding does not cover, plus a dedicated account team and faster support escalation.
What does it cost?
Pricing depends on infrastructure size and the modules you need. Contact us for a scoped quote based on your environment.
Do you offer ongoing support after go-live?
Yes, including hypercare support immediately post-launch and long-term managed services after that.
Ready to gain completeinfrastructure visibility?
See how Haass and Device42 power smarter IT operations.